Returns & Exchanges
At Shop the Addison, we want your home to feel perfect, which is why we offer a 30-day return policy on all eligible decor and furnishings. If your selection isn't the right fit, we are here to help you find a piece you love or provide a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package with Care
Securely pack your items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
Label and Ship
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing